Shipping Policy
Shipping Policy
TaqsAC electronics Home Appliances,, we are committed to delivering your orders quickly, safely, and professionally through our logistics team and trusted shipping partners.
Delivery Coverage
We deliver to all serviceable locations supported by طقس and our authorized shipping partners. Delivery options may vary depending on the destination.
Order Processing
Once your order has been confirmed and payment has been successfully received (or Cash on Delivery has been confirmed where available), our team begins preparing your order.
Most orders are processed within 1–2 business days, although processing times may be longer during holidays or promotional campaigns.
Delivery Time
Estimated delivery times are:
- Eastern Province & Riyadh: 2–7 business days
- All other regions: 3–10 business days
Delivery times may be extended during public holidays, major sales events, or unforeseen circumstances.
Business days exclude Fridays and official holidays.
Shipping Charges
Shipping fees depend on:
- Delivery location
- Product size and weight
- Shipping method
- Order value
Applicable shipping charges will be displayed during checkout.
Free shipping promotions may apply to qualifying orders.
Express Delivery
Where available, customers may choose Express Delivery for an additional fee displayed during checkout.
Large Appliances
Large appliances such as:
- Air Conditioners
- Refrigerators
- Washing Machines
- Dryers
- Ovens
- Large Televisions
may require scheduled delivery and, where applicable, installation appointments.
Air Conditioner Installation
Where installation services are offered, the standard package may include:
- Delivery
- Standard installation
- Piping up to the advertised length
- Standard rubber mounting base (if included)
Additional materials or services such as:
- Extra piping
- Wall brackets
- Special electrical work
may incur additional charges after customer approval.
Delivery Delays
Delivery may occasionally be delayed due to:
- Weather conditions
- Courier delays
- Product availability
- Supplier delays
- Public holidays
- Force majeure events
Customers will be notified whenever possible.
Failed Delivery
If the customer cannot be reached or refuses delivery after shipment:
- The shipment may be returned to our warehouse.
- Shipping and return charges may apply.
- Re-delivery may require additional shipping fees.
Product Inspection Upon Delivery
Customers are encouraged to:
- Inspect the package upon delivery.
- Verify that the correct product has been received.
- Report any visible shipping damage before using or installing the product.
Once the product has been installed or used, warranty and return policies will apply where applicable.
Transfer of Responsibility
Responsibility for the shipment transfers to the customer upon successful delivery and acceptance, unless shipping damage is verified.
Changing Delivery Address
Customers may request an address change before the order has been shipped.
Once shipped, address changes may not be possible or may incur additional courier charges.
Contact Us
For any shipping or delivery inquiries, please contact our Customer Support through:
- Phone :
- Email : [email protected]